A Social Media Professional understands the intricacies of various social media platforms and knows how to create engaging content that captures your target audience's attention.
By consistently maintaining an active and strategic social media presence, they increase your brand's visibility, reach, and exposure to a wider audience.
Social media is an excellent platform to engage with your audience directly.
A Social Media Professional engages in conversations, responds to comments and messages, and builds relationships with your followers.
By fostering meaningful interactions, they help cultivate customer loyalty, trust, and brand advocacy.
A Social Media Professional utilises advanced targeting options provided by social media platforms to reach your specific target audience.
They create and execute targeted social media marketing campaigns to promote your products or services, resulting in improved lead generation and increased sales.
A Social Media Professional monitors social media platforms for mentions of your brand, products, or services.
They respond promptly to both positive and negative feedback, addressing customer concerns and resolving issues.
Their proactive approach to reputation management helps maintain a positive brand image and customer satisfaction.
Social Media Professional are skilled at creating compelling and shareable content tailored to different social media platforms.
They develop a content strategy that aligns with your brand's voice and values, creating engaging posts, images, videos, and other multimedia content.
Additionally, they curate relevant industry content to provide value to your audience and position your business as a trusted source of information.
By monitoring social media conversations and trends, a Social Media Professional gains valuable insights into customer preferences, opinions, and market trends.
They identify emerging industry trends, customer needs, and competitor activities, enabling you to make informed business decisions and adapt your strategies accordingly.
Social Media Professionals identify and engage with influencers relevant to your industry or niche.
They establish partnerships, collaborate on content creation, and leverage influencer networks to expand your brand's reach and gain credibility among your target audience.
Social Media Professionals utilise analytics tools to measure the performance of your social media campaigns.
They track key metrics such as engagement, reach, click-through rates, and conversions.
By analysing the data, they provide insights on campaign effectiveness, audience preferences, and opportunities for improvement.
Social media is often a preferred channel for customers to seek support and share feedback.
A Social Media Professional promptly responds to customer inquiries, provides assistance, and ensures that customer concerns are addressed effectively.
This personalised approach to customer support enhances customer satisfaction and loyalty.
By effectively utilising social media platforms, a social media employee helps your business stay ahead of the competition.
They identify competitor strategies, monitor industry trends, and implement innovative social media campaigns and tactics that differentiate your brand and attract your target audience's attention.
A social media employee strategically promotes your website content, products, or services through social media platforms.
By driving traffic to your website and landing pages, they increase the chances of converting social media users into customers.
Social media is an ever-evolving landscape, and a Social Media Professional stays updated on the latest trends, algorithm changes, and platform updates.
They adapt your social media strategies accordingly, ensuring that your business remains relevant and effectively engages with your target audience.
1. STRATEGY DEVELOPMENT - developing a comprehensive social media strategy aligned with your business goals, target audience & brand
2. CONTENT CREATION - creating engaging & shareable content, including posts, images, videos, infographics, and stories
3. SOCIAL MEDIA CALENDAR MANAGEMENT - planning & scheduling content in advance, ensuring consistent posting and optimal timing
4. COMMUNITY MANAGEMENT - actively engaging with your audience, responding to comments, messages, and mentions
5. SOCIAL LISTENING - monitoring for brand mentions, industry trends, customer feedback, and competitor activities
6. ADVERTISING - creating & managing targeted social media ad campaigns to reach your desired audience, & boost visibility & conversions
7. INFLUENCER MARKETING - identifying and collaborating with influencers relevant to your industry, managing partnerships & expand exposure
8. ANALYTICS & REPORTING - analysing social media metrics & generating reports, providing insights on performance, engagement & effectivity
9. SOCIAL MEDIA TRENDS & PLATFORM UPDATES - staying informed about the latest social media trends, algorithm changes, and new features
10. CRISIS & REPUTATION MANAGEMENT- monitoring and managing potential crises or negative situations on social media, protecting your brand
11. SOCIAL MEDIA LISTENING TOOLS - utilise social media listening tools to track brand sentiment, industry conversations & customer sentiment
12. COLLABORATIONS AND PARTNERSHIPS - seeking out collaboration opportunities with other brands, influencers, or organizations to expand reach
13. HASHTAG RESEARCH - conducting hashtag research to identify relevant and popular hashtags for your industry or campaigns
14. CONTEST & GIVEAWAY MANAGEMENT - planning & executing engaging contests or giveaways to increase engagement, followers, & awareness
15. TRENDJACKING & NEWSJACKING - leveraging current trends or news topics to create timely & relevant content that resonates with audience
16. SOCIAL MEDIA INFLUENCER TRACKING - identifying and tracking influential individuals or accounts in your industry, informing of industry trends
17. PLATFORM OPTIMISATION - optimising your social media profiles and pages, ensuring consistency in branding & compelling messaging
Social Media Outsourcees expertise in social media management and marketing contributes to the overall success and growth of your business.
Struggling for time to effectively run your business’s Marketing? You should STOP missing out on getting your company's name out there & start being seen by potential customers!
With multiple packages to choose from, and an experienced professional marketing team, we can become your dedicated Marketing team – actioning your Marketing Tasks, discussing tactics & getting the word out there for all to see.
SOCIAL MEDIA
• Social Media Page Set Up
• Day-to-Day Business Social Media Post Writing & Scheduling
• Personal Social Media Post Writing
• Social Media Weekly / Monthly Analytic Reports
• Social Media Competitor Analysis
• Graphic Design - Social Posts & Ads
• Address Incoming Messages
EMAIL MARKETING
• Marketing Email Construction
• Marketing Email Automation Set Up
• Distribution of Marketing Emails
• Graphic Design - Email Signatures
• Weekly / Monthly Analytic Reports
CONTENT WRITING / COPYWRITING
• Blog Writing
• Newsletter Writing & Planning
• Website Writing
• Graphic Design - Flyers, Leaflets & Letters
• Weekly / Monthly Analytic Reports
POSTAL MARKETING
• Postal Marketing Design & Distribution
• Letter Distribution
• Weekly / Monthly Analytic Reports
OTHER MARKETING TASKS
• Market Research
• Actioning Specific Processes / Tasks / Responsibilities
• Advert Design & Writing
• Graphic Design - Logos & Business Cards